Protect Your Financial & Personal Information
At Security State Bank, your safety comes first. Scammers continue to find new ways to trick
consumers, so staying informed is one of the best ways to protect your accounts. We’re committed to
giving you the tools and knowledge to recognize fraud before it impacts you.

Security State Bank will never call, text, email, or message you asking for your account numbers,
passwords, PINs, or any sensitive information. If something doesn’t feel right, reach out to your local
branch directly for help. Or call 1-800-835-3728.

Smart Safety Habits
• Keep your PINs and passwords private. Never share them with anyone.
• Be alert to high-pressure messaging. Urgent threats or demands are warning signs of a scam.
• Think before you click. Suspicious links can lead to harmful websites or downloads.
• Double-check sender details. Look closely for spelling errors or unusual email/text addresses.
• Don’t let anyone take remote control of your computer, phone, or online banking unless you initiated
the contact.
• If something feels off, hang up. Call your local SSB branch using a known number.
• Avoid random QR codes or unknown links. They may route you to fraudulent sites or give access to
your device.

Helpful Tools to Keep You Protected
Set up custom alerts to receive real-time notifications through our mobile banking app so you always
know what’s happening with your accounts.
Useful alerts include:
• Balance and activity updates
• Deposit and withdrawal notifications
• Security-related alerts
• And more

To enable alerts, log in to the Security State Bank app, choose MORE from the menu, and tap ALERTS
to customize your preferences.

Card Controls
Misplaced your debit card? Lock it instantly using our in-app card management tools until you locate it
or request a new card.

Elder Financial Protection
If an older adult has been targeted: Take action immediately. Report the situation by contacting the
National Elder Fraud Hotline. https://ovc.ojp.gov/program/elder-fraud-abuse/national-elder-fraud-hotline

Reduce Unwanted Calls
Add your phone number to the National Do Not Call Registry at donotcall.gov or call
1-888-382-1222.

Learn More About Scam Prevention
For more tips, visit the American Bankers Association’s consumer education site. #BanksNeverAskThat